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How do I find the right small business community without joining a pushy networking group?
Life as a small business owner can feel isolating, especially when the people around you do not fully understand the pressure, uncertainty and constant decision-making that comes with business ownership. Many business owners want connection, support and practical advice, but struggle to find communities that are genuinely helpful rather than sales-focused. This is particularly true for owners who are time-poor, work remotely, run lean teams or simply do not enjoy traditional
Matt Heighway


Where is it risky to use AI in your small business?
Artificial intelligence is helping Australian small business owners save time, create content faster, automate repetitive tasks and streamline operations. But there are also areas where using AI can create serious legal, financial and operational risks if you rely on it too heavily or without proper oversight. The biggest danger is that AI tools sound confident even when they are completely wrong, which makes it easy for business owners to trust inaccurate information. This i
Matt Heighway


All About Grants for Small Business with Australia’s Own Grant Master – Prue Saxby.
Hello and welcome to this weeks episode of The Australian Small Business Show! In this episode we dive into the world of grants for small business owners with Australia’s own Grant Master, Prue Saxby. We explore what grants actually are, how they work and why so many small business owners either overlook them or put them in the too hard basket. If you’ve ever wondered whether grants are relevant to your business, this episode is a great place to start. We discuss where to fin
Matt Heighway


What’s the Difference Between Sales and Marketing in a Small Business and Why Does it Matter?
Small business owners across Australia often blur the line between sales and marketing, which leads to missed opportunities and lost revenue. Understanding how these two functions work together is critical if you want consistent growth, not just bursts of activity. When you treat marketing and sales as separate but connected systems, you stop leaving money on the table and start converting more of the effort you are already putting in. This is especially important in today’s
Matt Heighway


How Does a Small Business Owner Stay in Business for 20+ Year?
Running a business for two decades is rare, especially in Australia where many small businesses don’t make it past the first few years. Longevity comes down to a mix of adaptability, market awareness, and resilience, not just a good idea at the start. For small business owners, the real challenge is not launching but staying relevant, profitable, and sustainable over time. This is about what it actually takes to build a business that lasts through economic shifts, industry ch
Matt Heighway


Small Business Resilience: The Systems That Keep Your Business Standing When Everything Else Falls Over
Why Resilience Isn’t a Personality Trait Resilience is often framed as something you’re born with, but in business, it’s far more practical than that. Resilience isn’t about being tougher, grittier, or more determined than the next business owner. It’s about structure. The most resilient businesses are run by business owners with dependable systems that continue working even when the market is unpredictable. And while technology plays a role, no piece of software can compensa
Matt Heighway


Sales Tips for Small Business Owners: How to Sell Without Feeling "Salesy"
Most small business owners didn’t start their business because they love selling. You started because you have a skill, a passion, or a dream. But as you know: without sales, there’s no business. And yet many of us freeze at the word “selling.” It conjures pushy brochures, cold calls and uncomfortable conversations. What if I told you it doesn’t have to feel that way? What if you could sell simply by being helpful? Here are some quick sales tips. The Mindset Shift: From “I’ve
Matt Heighway


So, What Exactly Is a Small Business?
Is it a silly question to ask. If Kristy asked me who our target audience is, I say someone that is running their own small business. The term is used everywhere— in government policy, in media headlines, and in the conversations we have with other business owners. But have you ever stopped to ask: what actually makes a business “small”? Depending on who you ask, the definition changes — sometimes a little, sometimes a lot. But understanding which version applies to you can m
Matt Heighway


Video - Working in Your Zone of Genius
Working in Your Zone of Genius Lest take a look back at Episode 60 we are chatting about your zone of genius, and asking you how much time you’re spending there… This concept comes from a great book, called The Big Leap by author Gay Hendricks (you can pick it up at your favourite book store). In the book the author explores the premise that there are 4 distinct ‘zones’ that we can work in, and that many of us spend our live (both work and personal) not doing things that are
Matt Heighway


5 Simple Tips For Dealing With Difficult People
When running your business, there is one thing that is certain - you will meet difficult people. It’s a client who never listens, a...
Matt Heighway


Setting KPIs for Your Team: Why They Matter and How to Get Them Right
Welcome to this week’s episode of The Australian Small Business Show! Today, we’re diving into a topic that every small business owner...
Matt Heighway


Video - How to Take a Break From Your Business Without it Falling Apart
Yes, we are now on YouTube. Let's take a look back at Episode 37, wh ere we dive into the essential mindset shifts, systems, and...
Matt Heighway


The Four Zones of Work: How to Spend More Time in Your Zone of Genius
Ever feel like you’re busy all day but not actually moving your business forward? You’re not alone. Most small business owners I work...
Matt Heighway


5 Traits That Separate Thriving Small Business Owners from the Rest
Anyone running a small business knows how much work it takes to grow. Whether just starting out, weathering storms or managing growth,...
Matt Heighway
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