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Small Business Resilience: The Systems That Keep Your Business Standing When Everything Else Falls Over
Why Resilience Isn’t a Personality Trait Resilience is often framed as something you’re born with, but in business, it’s far more practical than that. Resilience isn’t about being tougher, grittier, or more determined than the next business owner. It’s about structure. The most resilient businesses are run by business owners with dependable systems that continue working even when the market is unpredictable. And while technology plays a role, no piece of software can compensa
Matt Heighway
Dec 11


Sales Tips for Small Business Owners: How to Sell Without Feeling "Salesy"
Most small business owners didn’t start their business because they love selling. You started because you have a skill, a passion, or a dream. But as you know: without sales, there’s no business. And yet many of us freeze at the word “selling.” It conjures pushy brochures, cold calls and uncomfortable conversations. What if I told you it doesn’t have to feel that way? What if you could sell simply by being helpful? Here are some quick sales tips. The Mindset Shift: From “I’ve
Matt Heighway
Nov 18


So, What Exactly Is a Small Business?
Is it a silly question to ask. If Kristy asked me who our target audience is, I say someone that is running their own small business. The term is used everywhere— in government policy, in media headlines, and in the conversations we have with other business owners. But have you ever stopped to ask: what actually makes a business “small”? Depending on who you ask, the definition changes — sometimes a little, sometimes a lot. But understanding which version applies to you can m
Matt Heighway
Nov 11


Video - Working in Your Zone of Genius
Working in Your Zone of Genius Lest take a look back at Episode 60 we are chatting about your zone of genius, and asking you how much time you’re spending there… This concept comes from a great book, called The Big Leap by author Gay Hendricks (you can pick it up at your favourite book store). In the book the author explores the premise that there are 4 distinct ‘zones’ that we can work in, and that many of us spend our live (both work and personal) not doing things that are
Matt Heighway
Oct 17


5 Simple Tips For Dealing With Difficult People
When running your business, there is one thing that is certain - you will meet difficult people. It’s a client who never listens, a...
Matt Heighway
Oct 1


Setting KPIs for Your Team: Why They Matter and How to Get Them Right
Welcome to this week’s episode of The Australian Small Business Show! Today, we’re diving into a topic that every small business owner...
Kristy-Lee Billett
Sep 19


Video - How to Take a Break From Your Business Without it Falling Apart
Yes, we are now on YouTube. Let's take a look back at Episode 37, wh ere we dive into the essential mindset shifts, systems, and...
Matt Heighway
Sep 12


The Right to Disconnect: What Every Small Business Needs to Know
Introduction: In the ultra-connected ‘always contactable’ world, the lines between work and personal time have been becoming increasingly...
Kristy-Lee Billett
Sep 3


The Four Zones of Work: How to Spend More Time in Your Zone of Genius
Ever feel like you’re busy all day but not actually moving your business forward? You’re not alone. Most small business owners I work...
Matt Heighway
Aug 19


5 Traits That Separate Thriving Small Business Owners from the Rest
Anyone running a small business knows how much work it takes to grow. Whether just starting out, weathering storms or managing growth,...
Matt Heighway
Aug 13


What the Minimum Wage Increase Means for Your Small Business
From 1 July, the national minimum wage in Australia is increasing by 3.5%. For small business owners, this annual adjustment isn’t just...
Matt Heighway
Jun 11


Understanding Business Structures in Australia: A Guide for Small Business Owners
Choosing the right business structure is a foundational decision for every small business owner in Australia. This choice influences a...
Matt Heighway
Jun 11


The Power of Streamlining: Why Reviewing Your Business Operations is Critical
In a recent episode of The Australian Small Business Show, we chatted about why it’s absolutely essential to regularly review and...
Matt Heighway
Jun 11
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