Question 1

What does Matt Heighway do?

Accepted Answer

Matt Heighway is a CPA / Chartered Accountant and strategic business adviser based in Australia who works exclusively with small and medium business owners. He provides 1:1 strategic advisory support -helping business owners make better decisions, develop clear growth plans, and build businesses that work without running them into the ground. Matt's own national start-up was featured in the BRW Fast 100. He now channels that experience into helping other business owners avoid the mistakes he made and replicate what works.

Question 2

What does Kristy-Lee Billett Do?

Accepted Answer

Kristy is the CEO of People Powered Business.

People Powered Business is the HR and people management practice founded by Kristy-Lee Billett. It provides practical, accessible HR support specifically designed for Australian small and medium businesses - without the corporate jargon or the consultant price tag. Services include on-demand HR support through People Powered HR, hands-on leadership coaching through Power BOSS, and a community for business leaders called the People Powered Leaders Club. You can find out more at peoplepoweredbusiness.com.au.

Question 3

What is the difference between working with Matt and joining the TASBS Club?

Accepted Answer

Working with Matt directly means a dedicated 1:1 advisory relationship. Matt works closely with you on your specific business, its numbers, and its strategy over an extended period. It is personalised, intensive, and designed for business owners who are ready to commit to focused growth. The TASBS Club is a community - a group environment where Matt and Kristy-Lee are active alongside many members. It is the most accessible way to benefit from their experience and is ideal for business owners who want connection, guidance, and accountability at a lower investment. Many Club members eventually move into 1:1 advisory as their needs grow.

Question 4

I need help with HR and people management. Where do I start?

Accepted Answer

If your biggest challenge right now is your team, whether that's hiring, managing difficult conversations, HR compliance, or building a team that performs without you doing everything yourself then Kristy-Lee Billett is the right starting point. Head to People Powered Business to explore her services and find the right level of support for where you are. People Powered HR is a great entry point for ongoing, affordable support.

Question 5

I need help with business strategy and growth. Where do I start?

Accepted Answer

If your biggest challenge is strategic — knowing which direction to go, making better decisions, understanding your numbers, or building a plan you're actually confident in — Matt Heighway is the right starting point. A Business Clarity Call is the best first step — it's a focused 60 minute session to diagnose where you are and identify your highest priority. Head to mattheighway.com.au to find out more.

Question 6

How do I book a Business Clarity Call with Matt?

Accepted Answer

You can book a Business Clarity Call directly through mattheighway.com.au. Alternatively you can use the contact form on this website, select Work with Matt as your enquiry type, and Matt will be in touch to find a suitable time. The Business Clarity Call is a 60 minute session focused on understanding your business situation and identifying your highest priority opportunities and risks.

Question 7

What size businesses do you work with?

Accepted Answer

Both Matt and Kristy-Lee work exclusively with small and medium businesses across Australia. There is no minimum or maximum, what matters is that you are a business owner who is serious about improving their business. Matt's advisory work is best suited to established businesses with some history and complexity. Kristy-Lee's HR support through People Powered Business is designed for businesses from the moment they make their first hire right through to larger teams of 20 or more.

Question 8

Are your services available across Australia?

Accepted Answer

Yes. Both Matt and Kristy-Lee work with clients across Australia. All advisory and coaching engagements are conducted online, so your location is no barrier. The TASBS Club is also a fully online community open to any Australian small business owner regardless of where they are based.

Question 9

What is the Business growth Diagnostic?

Accepted Answer

The Business Growth Diagnostic is a free tool built by Matt Heighway for Australian small business owners who aren't sure where to focus first. It takes around five minutes to complete and asks six questions about your business situation, challenges, and goals. At the end it gives you a personalised result, showing you whether HR support, strategic advisory, or community is the right starting point for where you are right now. It also includes direct links to the relevant services. You can take it on the Work With Us page.

THE AUSTRALIAN SMALL BUSINESS SHOW

Work With Us

FIND YOUR PATH

Where do you need help the most?

People, HR & Leadership

You need help with your team.

HOW CAN KRISTY-LEE HELP

Strategy, Growth & Advisory

You need a strategic adviser

HOW CAN MATT HELP

Community & Connection

You want to be part of something.

WHAT'S INCLUDED

NOT SURE WHERE TO START?

Let's figure out where you are right now.

GOT QUESTIONS?

Frequently asked questions